Talk it out! : the educator's guide to successful difficult conversations /
Sanderson, Barbara E.
Talk it out! : the educator's guide to successful difficult conversations / Barbara E. Sanderson. - Larchmont, NY : Eye On Education, c2005. - 182 p. ; 23 cm.
Why difficult conversations are so important -- A cross-cultural view of difficult conversations -- Causes of conflict in the workplace -- The roles of task and relationship in workplace conflict -- Villain, victim, and rescuer at work -- Unproductive triangles in the workplace -- Successful difficult conversations -- Preparing for a difficult conversation -- Having a difficult conversation -- Heads up, incoming -- Power differentials in difficult conversations -- Keys to success.
Offers tips and strategies to help teachers and administrators deal with workplace conflicts and confrontations, including how to develop skills and confidence in handling conflict and how to avoid becoming either a victim or a villain.
Professional Professional Follett Library Resources
1596670088 (pbk.) 9781596670082 (pbk.)
2005015719
Communication in education.
Conflict management.
Interpersonal communication.
Teachers--Professional relationships.
Communication.
Conflict management.
Education.
Interpersonal relations.
Teachers.
LB1033.5 / .S28 2005
371.102/2
Talk it out! : the educator's guide to successful difficult conversations / Barbara E. Sanderson. - Larchmont, NY : Eye On Education, c2005. - 182 p. ; 23 cm.
Why difficult conversations are so important -- A cross-cultural view of difficult conversations -- Causes of conflict in the workplace -- The roles of task and relationship in workplace conflict -- Villain, victim, and rescuer at work -- Unproductive triangles in the workplace -- Successful difficult conversations -- Preparing for a difficult conversation -- Having a difficult conversation -- Heads up, incoming -- Power differentials in difficult conversations -- Keys to success.
Offers tips and strategies to help teachers and administrators deal with workplace conflicts and confrontations, including how to develop skills and confidence in handling conflict and how to avoid becoming either a victim or a villain.
Professional Professional Follett Library Resources
1596670088 (pbk.) 9781596670082 (pbk.)
2005015719
Communication in education.
Conflict management.
Interpersonal communication.
Teachers--Professional relationships.
Communication.
Conflict management.
Education.
Interpersonal relations.
Teachers.
LB1033.5 / .S28 2005
371.102/2