TY - BOOK AU - Byrd,Michael AU - Pearson,Jim AU - Saigh,Robert A. ED - American Management Association. TI - Handbook of computer troubleshooting SN - 0814406173 AV - TK7887 .B97 2001 U1 - 621.39/16/0288 21 PY - 2001/// CY - New York PB - Amacom KW - Computer input-output equipment KW - Miscellanea KW - Debugging in computer science KW - Internet KW - Microcomputers KW - Maintenance and repair N1 - Includes bibliographical references (p. 247-263) and index; Machine generated contents note: About the Authorsv --Prefacevii --Introduction ix --Chapter 1: Hardware 1 -- INPUT DEVICES 1 -- Mice 1 -- Keyboards 17 -- Monitors 25 -- Printers 32 -- Laser Printers 33 -- Printed Pages 40 -- Dot-matrix Printers 46 -- Bubble-jet (Inkjet Printers) 48 -- STORAGE DEVICES 50 -- Hard Drives 50 -- CD-ROM Drives 58 -- Tape Drives 68 -- Zip Drives 78 --Chapter 2: The Internet 85 -- SEARCH ENGINES 85 -- NETSCAPE COMMUNICATOR 94 -- Netscape Communicator Customization 96 -- Netscape Navigator Customization 99 -- Netscape Mail and Newsgroups Customization 102 -- DEALING WITH THE WEB 105 -- Internet Explorer 5.x 109 -- E-B usiness 130 -- Enterprise Resource Planning (ERP) Systems 133 -- M arketing Automation 134 -- Sales Force and Customer Service Automation 137 -- Security and Firewalls 138 -- Comparing Telephone Services 140 -- CREATING A WEB SITE 150 --Chapter 3: Utilities 163 -- UTILITIES163 --Chapter 4: Graphics 179 -- GRAPHICS 179 -- IMAGE ISSUES180 -- BUSINESS PRESENTATIONS194 -- DISPLAY ISSUES 201 --Chapter 5: Windows Operating Systems 209 -- WINDOWS 95 209 -- WINDOWS 98: CHANGES/UPDATES 225 --Chapter 6: Ergonomics 229 -- IS YOUR CHAIR RIGHT FOR YOU? 230 --Appendix I: Work Surface Adjustment Chart 245 --Appendix II: Addresses 247 --INDEX 265 UR - http://www.loc.gov/catdir/toc/fy031/2001270588.html ER -