How to handle difficult parents : a teacher's survival guide - Tingley, Suzanne Capek (Fort Collins, Colo. : Cottonwood Press, 2006)
Dealing with parents 101 -- A short and subjective history of parents -- The acorn may not fall far from the oak -- Problem parents -- Who's the fairest of them all? -- Tips for effective parent conferences -- When nothing works -- A final assessment.
Professional
Keywords: Aggressiveness -- Prevention -- Handbooks, manuals, etc; Communication in education -- Handbooks, manuals, etc; Parent-teacher relationships -- Handbooks, manuals, etc