TY  - BOOK
AU  - Ury,William
TI  - The power of a positive no: how to say no and still get to yes 
SN  - 0553384260
AV  - BF637.N4 U795 2008
U1  - 158.2 22
PY  - 2008///, c2007
CY  - New York
PB  - Bantam Books
KW  - Negotiation
KW  - sears
N1  - Includes bibliographical references and index; Library Journal Starred; Publisher's Weekly; Adult; Follett Library Resources
N2  - Describes the art of the "Positive No," a three-step method for saying "no" to people at work, home, and in the community without destroying relationships
ER  -