Abrams, Jennifer. <br/><br/>
Having hard conversations / 
Jennifer Abrams ; foreword by Arthur L. Costa. 
 - Thousand Oaks, CA :  Corwin Press,  c2009. 
 - xix, 127 p. ;  28 cm. 
<br/><br/>Includes bibliographical references (p. 123-124) and index. 
<br/><br/> Provides a step-by-step strategy designed to help educators master the art of confronting colleagues about work-related issues, stressing the importance of initiative and preparation; and includes sample scripts, personal stories, and thought-provoking questions. 
<br/><br/> Professional.  Professional  Follett Library Resources. 
<br/><br/><label>ISBN: </label>1412964997 1412965004 9781412964999 (trade) 9781412965002 (pbk.) 
<br/><br/><label>LCCN: </label>2008038185 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in education--United States.<br/>Educational leadership--United States.<br/>Interpersonal communication--United States.<br/>Teachers--Professional relationships--United States.<br/>Communication in education.<br/>Educational leadership.<br/>Interpersonal communication.<br/>Teachers--United States.
<br/><br/><label>LC Class. No.: </label>LB1033.5  / .A27 2009 
<br/><br/><label>Dewey Class. No.: </label>P 371.1022 ABR