TY - BOOK AU - Abrams,Jennifer TI - Having hard conversations SN - 1412964997 AV - LB1033.5 .A27 2009 U1 - P 371.1022 ABR 22 PY - 2009/// CY - Thousand Oaks, CA PB - Corwin Press KW - Communication in education KW - United States KW - Educational leadership KW - Interpersonal communication KW - Teachers KW - Professional relationships KW - sears N1 - Includes bibliographical references (p. 123-124) and index; Professional; Professional; Follett Library Resources N2 - Provides a step-by-step strategy designed to help educators master the art of confronting colleagues about work-related issues, stressing the importance of initiative and preparation; and includes sample scripts, personal stories, and thought-provoking questions ER -