TY  - BOOK
AU  - Sanderson,Barbara E.
TI  - Talk it out!: the educator's guide to successful difficult conversations 
SN  - 1596670088 (pbk.)
AV  - LB1033.5 .S28 2005
U1  - 371.102/2 22
PY  - 2005///
CY  - Larchmont, NY
PB  - Eye On Education
KW  - Communication in education
KW  - Conflict management
KW  - Interpersonal communication
KW  - Teachers
KW  - Professional relationships
KW  - Communication
KW  - sears
KW  - Education
KW  - Interpersonal relations
N1  - Why difficult conversations are so important -- A cross-cultural view of difficult conversations -- Causes of conflict in the workplace -- The roles of task and relationship in workplace conflict -- Villain, victim, and rescuer at work -- Unproductive triangles in the workplace -- Successful difficult conversations -- Preparing for a difficult conversation -- Having a difficult conversation -- Heads up, incoming -- Power differentials in difficult conversations -- Keys to success; Professional; Professional; Follett Library Resources
N2  - Offers tips and strategies to help teachers and administrators deal with workplace conflicts and confrontations, including how to develop skills and confidence in handling conflict and how to avoid becoming either a victim or a villain
ER  -