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008			010810s2001||||ilu||||||b||||001|0|eng|d
010			_a 2001270588
020			_a0814406173
035			_a(OCoLC)ocm46954577
040			_aVYF _cVYF _dDLC
042			_alccopycat
050	0	0	_aTK7887 _b.B97 2001
082	0	0	_a621.39/16/0288 _221
100	1		_aByrd, Michael, _d1969- _936634
245	1	0	_aHandbook of computer troubleshooting / _cMichael Byrd, Jim Pearson, Robert A. Saigh.
246	3	0	_aComputer troubleshooting
260			_aNew York : _bAmacom, _cc2001.
300			_aix, 278 p ; _c24 cm.
504			_aIncludes bibliographical references (p. 247-263) and index.
505	8		_aMachine generated contents note: About the Authorsv --Prefacevii --Introduction ix --Chapter 1: Hardware 1 -- INPUT DEVICES 1 -- Mice 1 -- Keyboards 17 -- Monitors 25 -- Printers 32 -- Laser Printers 33 -- Printed Pages 40 -- Dot-matrix Printers 46 -- Bubble-jet (Inkjet Printers) 48 -- STORAGE DEVICES 50 -- Hard Drives 50 -- CD-ROM Drives 58 -- Tape Drives 68 -- Zip Drives 78 --Chapter 2: The Internet 85 -- SEARCH ENGINES 85 -- NETSCAPE COMMUNICATOR 94 -- Netscape Communicator Customization 96 -- Netscape Navigator Customization 99 -- Netscape Mail and Newsgroups Customization 102 -- DEALING WITH THE WEB 105 -- Internet Explorer 5.x 109 -- E-B usiness 130 -- Enterprise Resource Planning (ERP) Systems 133 -- M arketing Automation 134 -- Sales Force and Customer Service Automation 137 -- Security and Firewalls 138 -- Comparing Telephone Services 140 -- CREATING A WEB SITE 150 --Chapter 3: Utilities 163 -- UTILITIES163 --Chapter 4: Graphics 179 -- GRAPHICS 179 -- IMAGE ISSUES180 -- BUSINESS PRESENTATIONS194 -- DISPLAY ISSUES 201 --Chapter 5: Windows Operating Systems 209 -- WINDOWS 95 209 -- WINDOWS 98: CHANGES/UPDATES 225 --Chapter 6: Ergonomics 229 -- IS YOUR CHAIR RIGHT FOR YOU? 230 --Appendix I: Work Surface Adjustment Chart 245 --Appendix II: Addresses 247 --INDEX 265.
650		0	_aComputer input-output equipment _vMiscellanea. _936635
650		0	_aDebugging in computer science _vMiscellanea. _936636
650		0	_aInternet _vMiscellanea. _936637
650		0	_aMicrocomputers _xMaintenance and repair _vMiscellanea. _936638
700	1		_aPearson, Jim, _d1965- _936639
700	1		_aSaigh, Robert A. _936640
710	2		_aAmerican Management Association. _936641
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/fy031/2001270588.html
942			_2ddc _cBK
999			_c21666 _d21666