000			01557nam a2200241 a 4500
001			54516
003			VKV
005			20241219003836.0
008			080630s2008||||xx||||||||||||000|0|eng|d
020			_a9780340923801
035			_a(KOC)09F2BB74C3E54A7280DFD743A8FC64F9
040			_akoln _cKOC
100	1		_aUry, William. _956463
245	1	4	_aThe power of a positive No : _bhow to say No and still get to Yes / _cby William Ury.
250			_a1st ed.
260			_aLondon : _bHodder Mobius, _c2008.
300			_a257 p. : ; _c20 cm.
500			_aIncludes index.
520			_aIn todayś world of high stress and limitless choices, the pressure to give in and say Yes grows ever greater, producing overload and overwork and eroding ethics. Every day we find ourselves in situations where we need to say No--to people at work, at home, and in our communities--because No is the word we must use to protect ourselves and to stand up for what matters to us. But the wrong No can also destroy what we most value by alienating and angering people--thatś why saying No the right way is crucial. This book gives you a simple three-step method for saying a Positive No. It will show you how to assert and defend your key interests; how to make your No firm and strong; how to resist the other sideś aggression and manipulation; and how to do all this while still getting to Yes.--From publisher description.
650		7	_aNegotiation. _2sears. _956464
942			_2ddc _cBK
999			_c36179 _d36179